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Open Stats in the desktop app after selecting a creator. Use the available date-range controls to choose the period you want to review.

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Compare the same scope

When comparing two figures, make sure they use the same creator, dates, and metric. Revenue, transaction counts, visitors, and content performance describe different things.

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Investigate a difference

  1. Confirm the selected creator and date range.
  2. Refresh the view and check that the creator is connected.
  3. Compare the same metric and period on OnlyFans.
  4. If the difference remains, send support the metric name, dates, and a redacted screenshot.
Do not include fan payment details or private conversations in a general support screenshot. Getting help explains what to send.