> ## Documentation Index
> Fetch the complete documentation index at: https://docs.onlystack.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Prices, customs and tips

> The price list the Sales Agent sells from, sets and bundles, going back to the default prices, the custom menu and how tips are paid.

The [Sales Agent](https://docs.onlystack.com/agents/sales.md) never makes up a price. Every offer is priced from the creator's price list, then moved up or down inside the range you allow. Each creator has her own list.

Open the **Agents** screen and pick the **Sales Agent**: its settings are on the page, and **Prices** is near the top. **Save** at the bottom of the screen saves them with the rest of its settings.

## The price list

*What each piece costs, by how explicit it is and how long.* The vault scan puts every piece on one level and one length, so the list is a grid: one price in dollars for each level and length. See the [vault](https://docs.onlystack.com/desktop-app/vault.md) for the scan.

**Levels**, from least to most explicit (hover a level in the app for its meaning):

| Level | What it means |
| - | - |
| **Lingerie and teasing** | She is dressed, in lingerie or in swimwear, and her genitals are covered. |
| **Topless** | Her breasts or nipples are bare and her genitals are covered. |
| **Nude** | She is fully nude or her genitals are bare, with no toy and nothing inside her. |
| **Masturbation** | She is alone and pleasures herself without anything inside her. |
| **Fingers or a toy inside** | She is alone and her fingers or a toy go inside her vagina. |
| **Anal** | She is alone and something touches or goes into her anus. |
| **B/G (with a partner)** | Another real person is in the scene with her. |

**Lengths**: **Photo**, **Short video** (15 to 59 s), **Clip** (1 to 3 min) and **Long video** (3 min or more). A glimpse under 15 seconds is never priced.

The list is checked as you type, and **Save** refuses a list that breaks one of these rules:

* Every price is a whole dollar amount.
* OnlyFans' limit on a priced message is fixed: at least $3 and at most $200.
* A more explicit level never costs less than the one below it, for the same length.
* A longer video never costs less than a shorter one, under the same level.

Some pages have a lower limit for one message, set by OnlyFans. The Sales Agent never offers above the page's own limit: a piece priced higher goes out at that limit. Your list stays as you set it.

She never offers a piece below its level's photo price. When a fan asks for less, she can come down once. How far she may go up or down is set by **Lowest she may go** and **Highest she may ask**, on the [Sales Agent page](https://docs.onlystack.com/agents/sales.md).

### Photo sets and bundles

* **A photo set adds**: a set of several photos from one shoot costs this much more than one photo of the same level, as a percent.
* **A bundle adds**: a video sold with photos from the same shoot costs this much more than the video alone, as a percent.

Each has a range the app checks: it tells you the lowest and highest it accepts.

### Default prices and your own

Until you change a price, the creator is on **The default prices.** The built-in prices change over time, so read them in the app rather than here. Changing any price and saving makes the list **her own prices**: they stay as you set them.

* **Undo my changes** drops what you typed since the last save.
* **Back to the default prices** shows only once the list is her own. It asks first (**Set her own prices aside and go back to the default prices?**), then answers **Back to the default prices.**

If the list cannot be loaded, the section says **Could not load her prices.** with **Try again**. If the list is not valid, the Sales Agent says so under **The Sales Agent cannot sell for her yet**: *The price book is not valid. Open it and fix the highlighted prices.* See [troubleshooting](https://docs.onlystack.com/agents/troubleshooting.md).

## Custom requests

A custom is content made just for one fan. The Sales Agent only takes them when you say so, and only at prices you listed. Pieces you keep in a vault folder for customs are never sold to anyone else: see [keep a folder for one fan](https://docs.onlystack.com/agents/sales.md#keep-a-folder-for-one-fan).

**Custom requests** has two choices:

* **She does not take them (default)**
* **She quotes from the menu**: she quotes the custom from your menu that fits what he asked for, and your team makes it once he agrees.

With the menu on, fill it in. Each row has a **Custom** name (for example *Personal video, 5 min*), a **Price**, and a **Note for her** (what it includes, how long it takes). **+ Add a custom** adds a row, **Remove** deletes one. Every custom needs a name and a price, or **Save** answers *Custom menu: give every custom a name and a price.*

When he agrees to a quote, the request goes to your team with a deadline, **Time the team has**. It shows on the [Dashboard](https://docs.onlystack.com/desktop-app/dashboard.md) under **Custom requests with your team**. If nobody has picked it up when the deadline passes, it is flagged as overdue, and an alert goes to Telegram when you linked one. See [watching and steering](https://docs.onlystack.com/agents/watching.md).

With **She quotes from the menu**, the Sales Agent cannot sell, or pay tips, until the menu has at least one custom and **He asks for something custom** is on in [hybrid mode](https://docs.onlystack.com/agents/hybrid-mode.md). While the menu is on, that switch does not hand custom asks over: she quotes from the menu, and a request nothing on the menu fits goes to your team, with the same deadline, for your team to price.

## How tips are paid

A fan can tip in chat or under a post. Both count the same.

Soon after he tips, the Sales Agent pays the tip:

* It thanks him in her own words and in his language. There is no fixed thank-you text.
* It chooses content worth up to what he tipped, at her prices, and sends it free, in one message.
* It chooses the way it chooses a piece to offer him: what he asked for first, otherwise what fits him and where he is in a shoot.
* Only pieces he does not have yet, and never one already waiting locked in his chat.
* Never anything from a folder kept for one fan. See [keep a folder for one fan](https://docs.onlystack.com/agents/sales.md#keep-a-folder-for-one-fan).
* A tip smaller than every piece gets one of her cheapest.
* A tip sent while a tip offer is open pays toward that offer.
* A fan who is in a script is paid after the script ends, as long as the tip is still recent.
* If he already owns every piece the tip could buy, nothing is sent and the tip is closed.
* A fan who wants out goes to a person instead. A fan in distress gets warm words from her and nothing else, and the tip is closed; while **The AI does not know what to say** is on, a person is asked to look in too.
* If paying a tip fails, it is tried again until it goes. A tip is never answered with a thank-you alone.

Each tip is paid once. Tip rewards run with the team: they switch on and off with **AI Chat**.

To ask for tips, the **Ask for a tip when he asks to see content** and **Suggest** settings are on the [Sales Agent page](https://docs.onlystack.com/agents/sales.md).


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